FREQUENTLY ASKED QUESTIONS

What are the check-in and check-out times for Novotel Sydney Darling Square?
_Check-in at Novotel Sydney Darling Square is from 2 pm, and check-out time is 11 am. Early check in or late check out is subject to availability. 

Can you store my bags before I check in and after I check out at Novotel Sydney Darling Square?
_Yes, our front desk will hold them for you until you are ready. 

Does Novotel Sydney Darling Square have interconnecting rooms? 
_Yes, Novotel Sydney Darling Square has interconnecting rooms. Please speak to our reception/ reservations team for the best accommodation arrangement for your stay with us. 

What are the food & beverage options in Novotel Sydney Darling Square?
_Novotel Sydney Darling Square has several dining options. Enjoy breakfast at Pier St. Grill positioned in the ground floor of the hotel. Relax at the wine and cafe bar PS Wine Cafe situated across the reception. The iconic Pumphouse Sydney Bar and Restaurant is perfect for lunch or dinner and is accessible via level one of Novotel Sydney Darling Square. 

In room dining is also available for 24 hours every day. A range of beverages and confectionary items are available for purchase through mini bar on demand.

What are the prices for breakfast at Pier St. Grill? 
_Buffet breakfast is $38 per adult. For each paying adult, 1 child aged 15 years and under eats for free. 

_Is there Wi-Fi in the rooms at Novotel Sydney Darling Square?
_Complimentary unlimited high-speed Wi-Fi access is available during your stay for up to 3 connected devices in your room. Upon check in, our friendly front office team will provide you with the password to access the network.

Are there fitness facilities and a pool at Novotel Sydney Darling Square?
_Find your balance whilst staying with us, with our well-equipped gymnasium and indoor heated pool. Located on level 2, both facilities are open daily from 6:00am to 10:00pm.

Are there laundry services at Novotel Sydney Darling Square? 
_Novotel Sydney Darling Square offers daily hotel laundry service. To access our dry-cleaning service, dial 9 using your in-room telephone. Please note that your laundry needs to be dropped off at Reception by 9:00am or arranged to be picked up by Housekeeping. 

What are the public transport options at Novotel Sydney Darling Square?
_By train: Sydney Central Central Station (800m) 8-minute walk; Town Hall Station (800m) 8-minute walk
_By tram: Paddy’s Market tram stop (350m) 4-minute walk; Chinatown tram stop (400m) 5-minute walk

How far is Novotel Sydney Darling Square from Sydney airport?
_Sydney Airport (11km) is a 20-minute drive by car via the M1. 
Shuttle services are available upon request with an external shuttle company. 

Does Novotel Sydney Darling Square offer parking?
_Car parking is available offsite and located nearby at First Parking Darling Square. Rates start from $16* during the day and overnight hotel parking from $35* with multiple access. 

Is there car parking available onsite?
_Limited car parking is available onsite at an additional expense of $55*, per 24 hours and must be pre-booked. To find out more, contact the hotel directly by emailing h3021@accor.com or calling 02 8217 4000.

What is the “Go Green and Get Rewarded” initiative at Novotel Sydney Darling Square?
_Guests can receive two free drink vouchers simply by reusing towels and choosing not to have their room serviced daily.
By doing so, you will help us reduce our carbon footprint and Novotel Sydney Darling Square’s mission to be more sustainable.
To opt in and receive your vouchers, simply take the Go Green Card located by the front door in your room key insert and present it to Reception before 9:00pm.

What are the special offers available at Novotel Sydney Darling Square?
_Click here for the latest offers at Novotel Sydney Darling Square, the best Sydney accommodation for your business or leisure travels.